Receive support for a single query through our ticketing portal, and receive efficient issue resolution via a phone call. Book a convenient time below when you are at the property and ready to receive our phone call.

Recommended if:
You do not feel confident diagnosing and resolving issues using FAQs, Forum or Knowledge Base.

Have an issue with a single device e.g.

• Can’t connect to your Hub
• Radiator not turning on or off
• Heating not turning on
• Dual Channel Receiver not communicating
• Electric Switch disconnected

Not the service for you? If you require assistance with multiple issues, consider the Support One-2-One