Genius Hub Support

Technical documents, β€œHow To” guides and installation information that can help you along the way...

Genius Hub Knowledge Base

Access our easy-to-use Knowledge Base for everyday solutions to confidently tackle any challenge

For Installation

Manuals, wiring diagrams and other technical know-how

Installation Videos

Watch our videos on how to install the Genuis products

User Guide

See the user guide for on latest version of the app and the features we offer

Installation Guide

View the online version of our installation guide to assist you

Technical Documentation

View our range of wiring diagrams, system schematics & specifications

Support for your Genius Hub

Help articles, guides and assistance for you Genius Hub system

One-2-One

Book in a call with one of our members of staff to assist you

Phone Ticket

Purchase a Phone Ticket and diagnose an issue.

Raise a Ticket

Purchase a Text Ticket and track your issues reported

Servicing Your System

Maintaining your system is key to a healthier system

Service Status

View the current status of our live services

Support Forum

Ask questions & search for answers in our support forum